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Army’s new pre-deployment language and culture program released

DLIFLC has released Rapport, a mandatory online basic language and cultural awareness training program in Dari and Pashto, required for all servicemembers and civilians deploying to Afghanistan. Iraqi Rapport training is also mandatory for all Soldiers and DA civilians deploying to Iraq. 

Rapport was developed by DLIFLC, DoD’s premier language provider, in response to International Security Assistance Force (ISAF) needs and Counterinsurgency (COIN) Training Guidance, which called for the ability of every deployed person to greet locals in their own language (HQDA EXORD 273-10). 
The program, approved by Chief of Staff of the Army Gen. George Casey Jr., consists of approximately six-to-eight hours of training introducing culture, religion and way of life of a specific linguistic group and region. It also includes ten military survival tasks covering topics such as expressions of politeness, handling language barriers, commands, and basic questions. “Language needs to be expected rather than forced,” said Gen. Casey during his visit to DLIFLC in June.  Students must obtain 70 percent to receive a certificate of completion. Successful completion is automatically entered into Army training records for personnel who enroll through AKO and the Army’s Learning Management System. 

For those servicemembers assigned to become a language and culture platoon level enabled leader, and who are not able to attend a course at a DLIFLC Language Training Detachment, the Institute provides its HeadStart2 program on its website at www.dliflc.edu, under Products. This program is a self-paced 80- to 100-hour self-study basic language course with an emphasis on language to carry out basic military survival skills.  Headstart2 is also expected to be available via AKO in the near future.

All three languages were made available Oct. 1, 2010 via the Army Knowledge Online (AKO) portal, while Rapport is accessible to all Services via the Joint Language University website page

The six to eight hours of training consists of military language modules and cultural awareness lessons that provide familiarization with local language and customs. Those taking the training must achieve a 70 percent pass rate to print a certificate of achievement. Completion is automatically reported to Army records. The program is currently available only online.

Please follow the instructions below for how to register and take Rapport via AKO:

You must first create an AKO account in order to register for the course through ATRRS before taking the training. Here are the necessary steps:  

1. Once logged onto AKO go to “Self Service,” and click “My Training” on the drop down menu.

2. On the ATRRS gadget, click “Take Self Development Courses.”

3. Type in Rapport on the left hind side in “Quick Course Search.”

4. Choose your language, click agree to the Privacy Security Notice.

5. Go through the authentication one more time. 6. Submit your application.

7. Processing normally takes less than 15 minutes.

8. Go back to “My Training” and click on ALMS. Your name should appear on the screen.

9. Click on “Current Enrollment.”

10. Select launch and view the Letter of Instruction (LOI) prior to being able to access and launch the course content.

11.  Once you close the PDF, the launch button becomes active for the course.

12. There is only one launch button that will take you to the course.

13. You will receive an e-mail informing you that you have successfully registered.

14. You must complete and pass each task to be able to print out a certificate of completion.

15. Your record of training will also be automatically sent to the Army training database.

In case that you experience RAPPORT related problems, please contact us!

DLIFLC 1759 Lewis Rd. Bldg 614, Ste. 251 - Presidio of Monterey - Monterey, CA 93944 (831) 242-7176, (DSN-768)